Claims Coordinator
Australia, Queensland, Brendale
Parttime: 0 hrs a week
Experience: Not applicable
Infrastructure
This is an exciting opportunity to step into a company known for its excellent structure, streamlined systems, and positive reputation across the insurance and construction sectors.
Job DescriptionsÂ
As a Claims Manager, you will manage residential insurance claims from lodgement through to repair approval. You'll work closely with clients, insurers, loss adjusters, assessors, and internal teams to ensure each claim is handled efficiently, professionally, and in accordance with industry standards.
- Manage end-to-end residential insurance claims, ensuring timely and accurate processing.
- Liaise with insurers, loss adjusters, assessors, and homeowners to gather information and provide updates.
- Review scopes of work, reports, and supporting documentation to validate claim details.
- Coordinate site inspections and communicate with estimators and project teams.
- Identify and manage variations, risks, and potential delays, escalating where required.
- Maintain clear and professional communication throughout the claim lifecycle.
- Ensure all data, notes, and documentation are accurately recorded in internal systems.
- Deliver exceptional customer service and uphold the company's strong reputation in the industry.
Job Requirements
- Experience in the insurance and construction sector is a must! (insurance repairs, building works, insurance claims, or related roles).
- Strong communication and stakeholder management skills.
- Ability to manage multiple claims in a fast-paced environment.
- Excellent attention to detail, organisation, and problem-solving skills.
- Positive attitude and desire to work within a supportive, team-focused environment.
- Preference for candidates located in North Brisbane, but all Brisbane applicants are encouraged to apply.
- Ability to start immediately or before Christmas is highly regarded.