Team Leader - Settlement Support
Australia, Queensland, Brisbane
Parttime: 0 hrs a week
Experience: Not applicable
Legal
This is an exciting opportunity for someone with a strong conveyancing background who's ready to step into (or continue in) a leadership role while remaining close to the day-to-day work.
Job DescriptionsÂ
What you'll be doing
- Leading and supporting a team (~3), delivering end-to-end property settlements
- Managing daily workflow allocation, team capacity, and deadlines
- Acting as an escalation point for complex or high-value matters
- Maintaining a hands-on approach with settlements and PEXA workspaces
- Overseeing lodgements, post-settlement activities, and quality of outputs
- Ensuring SLAs, KPIs, turnaround times, and client expectations are met
- Driving continuous improvement across processes and operations
- Coaching, mentoring, and developing team members
- Supporting onboarding, training, and capability development
- Managing shared communication channels and ensuring timely responses
- Partnering with clients to deliver a high-quality, consistent experience
Job Requirements
What we're looking for
- Strong experience managing end-to-end conveyancing settlements
- Hands-on experience creating and managing PEXA workspaces
- Background within a conveyancing firm or legal practice (non-bank)
- Prior leadership, mentoring, or senior-level experience
- Strong understanding of conveyancing processes and eConveyancing platforms (PEXA/Sympli)
- Ability to manage high volumes, competing priorities, and tight deadlines
- A proactive, solutions-focused mindset with strong communication skills
- Full and unrestricted AU working rights