Responsibilities
Develop and maintain mutually beneficial, peer-to-peer relationships with the scientific community
- The MSL spends a significant amount of their time on customer-facing activities to develop relationships with external customers including scientific experts, researchers, educators and clinical investigators.
- The MSL serves as a major medical representative of Lilly for these health care professionals, providing deep and advanced disease state and product information as well as facilitating the work of the scientific expert when it aligns with Lilly's mission.
- An important aspect of the MSL's work is to connect thought leaders and scientific experts with other Lilly resources (e.g., Discovery, Real World Evidence Scientists, Clinical Research Physicians and Global/Canadian External Research & Development).
- The MSL is considered a reliable, trusted resource of accurate, up-to-date medical and scientific knowledge requested and desired by their customers. They will respond in a timely way to personal or electronic inquiries with any available information which may include reprints or posters, medical letters, literature citations, access to internal and external experts, slides and other teaching-related material.
Continually enhance scientific knowledge
- The MSL is required to maintain technical expertise within therapeutic areas to engage in scientific discussions with scientific experts.
- The MSL is expected to engage in continuous learning within the therapeutic areas they represent. They will attend appropriate scientific meetings, conduct routine literature searches, and will be expected to communicate regularly with other MSLs so the entire group benefits from relevant learning.
Support the affiliate medical business objectives and cross functional partners
- The MSL is responsible for interfacing the scientific expert and Lilly resources/internal business partners such as Clinical Research Physicians, Medical Information Associates, Medical Education, Corporate Affairs, and Marketing as requested by the expert.
- The MSL gathers and reports clinical insights and unanswered questions received from scientific experts to the medical and other cross-functional teams.
- The MSL job entails not only scientific and customer expertise, but also requires the ability to understand and effectively utilize approved resources, and administrative, procedural and legal requirements to address customer needs and support internal Lilly business.