- Represent Company with project contractors, vendors and suppliers to ensure warranty coverage is enforced for assigned projects.
- Review, prepare and complete assigned operational insurance claims to support fair and timely settlement.
- Develop, implement and maintain warranty procedures that capture contractual requirements and define clear governance and responsibilities.
- Provide specialist coordination across Operations Business Division and other Company functions to ensure warranty procedures and contractor interfaces are understood and consistently applied.
- Lead the timely transfer of warranty ownership, records and outstanding obligations from PMT to Operations before project-team demobilization.
- Conduct awareness sessions and provide specialist guidance to relevant departments on warranty processes, contractual notification requirements and claim governance.
- Review claim technical and contractual substantiation, notify contractors of defects or deficiencies, and protect Company remedy and recovery rights.
- Lead review of contractor Root Cause Failure Analysis, corrective action plans and execution proposals, ensuring compliance with Company requirements and timely resolution.
- Coordinate disputed claim resolution, back charges and recovery of Company expenditure with Contracts, Legal, Finance, PMT and technical stakeholders.
- Monitor claim performance, risks, ageing and recovery, and provide structured reporting and recommendations to the Head of Warranty & Insurance Claims.
- Bachelor's degree in Engineering or equivalent.
- Minimum seven years' experience in engineering, business development, project management, commercial negotiations and/or warranties, including at least three years in the oil and gas industry.
- Demonstrated ability to work effectively in a technically complex and multi-venture environment.
- Working knowledge of EPC/EPCm contracts, warranty obligations, insurance claim coordination and project handover processes
- Good analytical and constructive thinking skills.
- Proficient in written and spoken English.
- Proficient in Microsoft Office Suite, including Excel and PowerPoint.
- Well-developed interpersonal skills with the ability to communicate at all levels of the organisation.
- Ability to analyse technical and contractual positions, coordinate dispute resolution and prepare clear management recommendations.